Why there is a banking crisis.

This is an actual email I sent to my bank. Note how I refrained from calling them fuctards. Good for me.


My name is Disgruntled Customer I have a checking account with you and you have deactivated my debit card. Even though I went in a week ago to a branch to return the card that was mistakenly sent to my previous address and forwarded to my current address And it wasn't even mine. I am sure the woman for whom that card belongs would actually like it. Much like myself, I would like my new card. I would also like for you to stop defaulting to previous addresses when in your system you have current addresses for me (I had the very nice woman at the branch check for me). While at the branch I also let her know that I have yet to receive my new card. I also expressed a desire for the only card I have not to be deactivated. She said it would be taken care of. It worked just fine this week until today when I went to use it and very embarrassingly so was declined. I would like to point out that this is not the first time such things have occurred but this has become an ongoing problem when it comes to my changing addresses, getting new cards, changing pin numbers and you 6 years ago closing out a savings account without notification and refusing to acknowledge that you did so. I had a savings account with this bank since before Stupid Financial bought it and that savings account never needed a minimum and when Idiot Bank took over they let me keep it like that until you didn't like that, deleted it and then told me I never had such a thing.


Seriously get me a new card or reactivate the old one. This problem is getting old and quite frankly I am over it.

Please fix it soon I would like to buy groceries and since your branches are never open when I am not at work I will have to dig for change in my couch.

Thank you

Maestro

Also it took me 20 minutes to find a way to email you. This really shouldn't be buried like this unless you really don't want people contacting you. Just a thought.